ABOUT NUPREX
Nuprex, short for ‘New Express,’ was founded with a single goal – to make goods and services more accessible by providing efficient, reliable logistics across Lagos and Nigeria.
We understand the importance of time and precision in deliveries, which is why we’ve built a service that not only meets, but exceeds, customer expectations.
Our core business focuses on time management, constant innovation, and ensuring both customer and employee satisfaction. At Nuprex, we take pride in our values: trust, honesty, integrity, dedication, and professionalism. These values are the foundation of everything we do.
What we Offer
PICKU
PICKUP
We pickup packages from any locations.
DELIV
DELIVERY
Total experience from picking up your packages to any of your destinations.
ERRAN
ERRANDS
We help you with your run-arounds with ease.
Partner with us
Kindly fill in the form to partner with Nuprex on helping you with seamless operations of your business.Some of the things you
may want to know
Explore answers without the need to pose the questions.
Nuprex provides a range of logistics services including express deliveries, standard deliveries, warehousing, and supply chain management. We specialize in efficient and reliable delivery solutions tailored to meet your business needs.
To create a new account, visit our website atwww.nuprex.com.ng and click on the "Sign Up" button. Fill out the required information and submit the form. You will receive a confirmation email to activate your account.
Log in to your account on our website and go to the "Profile" section. Here, you can update your personal information, contact details, and password.
To delete your account, please contact our customer support team at info@nuprex.com.ng with your request. Note that deleting your account is permanent and cannot be undone.
We accept various payment methods including Visa, MasterCard, bank transfers, and mobile money. All payments are processed securely.
To update your payment information, log in to your account and go to the "Billing" section. Here, you can add or update your payment methods.
If your payment fails, please check that your payment information is correct and that you have sufficient funds. If the issue persists, contact your bank or our customer support team for assistance.
To place an order, log in to your Nuprex account, go to the "Place Order" section, and fill out the required details. You can choose between express and standard delivery options.
After placing an order, you will receive a tracking number via email. You can use this number to track your delivery status on our website under the "Track Order" section.
We offer same-day express delivery within Lagos and standard van delivery within 2-3 business days within Lagos. Call to inquire for other regions. For more details, please refer to our Delivery Policy on the website.
If you encounter any issues with our service, please contact us within 7 days of delivery. We will investigate and address your concerns promptly.
If you encounter any technical issues, please take a screenshot and contact our support team at support@nuprex.com with a detailed description of the problem.
To update the Nuprex app, visit the App Store or Google Play Store, search for "Nuprex ," and click "Update."
We use industry-standard encryption and security protocols to protect your personal information. For more details, please refer to our Privacy Policy.
Yes, you can adjust your privacy settings in your account profile to control who can see your personal information.
If you suspect that your account has been compromised, immediately change your password and contact our support team for further assistance.
Yes, Nuprex offers recurring payment options for regular services. You can set this up in the "Billing" section of your account.
To submit a delivery request, log in to your Nuprex account, go to the "Place Order" section, and fill out the required details including the pickup and delivery addresses, package details, and preferred delivery option (express or standard).
You will need to provide the sender's and recipient's contact information, pickup and delivery addresses, package details (size, weight, contents), and choose the delivery option (express or standard).
Yes, you can schedule a specific pickup time when submitting your delivery request. Just select the preferred date and time slot during the order placement process.
You can contact our customer support team by emailing support@nuprex.com or calling 02018885304, +234 707 320 9209 . Our support hours are Monday to Friday, 9 AM to 5 PM WAT.
Detailed information about our services can be found on our website at http://www.nuprex.com.ng. Visit the "Services" section to learn more about our logistics solutions.
Our Customers feedback
Don’t take our word for it. Trust our customers
★★★Amala Campus
“At Amala Campus, we truly understand the meaning of comfort food! Thanks to Nuprex Logistics’ swift delivery services, customers can now enjoy their favorite dishes hot and fresh, right at their doorstep. Amala Campus is the go-to spot for authentic flavors, and we’re proud to partner with them to ensure no meal is delayed!”
★★★Indomart Supermarket
“Indomart Supermarket has redefined convenience shopping with their wide range of everyday essentials. With Nuprex Logistics as our trusted delivery partner, customers can enjoy a seamless shopping experience from store to door. Indomart and Nuprex—together, we bring the market to your home!”
★★★Ajibest Stores
“Ajibest Stores combines affordability and quality in a way that keeps customers coming back. With Nuprex Logistics handling our timely deliveries, customers are always guaranteed a stress-free experience. Ajibest Stores and Nuprex—the perfect duo for hassle-free shopping!”
